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Question:   Revolab's FAQ
Answer:   Download (802.32 KB)
 
Question:   FFS vs BFS
Answer:   Basic Feature Set (BFS) has the same features as the Full Feature Set (FFS) with the following exceptions:
  • Removed the in-ear audio from the microphones
  • No GPI port for remote control
  • Systems are stand-alone 8 & 4 channel units (not expandable)
  •  
    Question:   We purchased a wireless system recently. The problem is that the mics go dead immediately after being taken off the charger. They can be charged overnight & still will not hold a charge. The mics will go through the color cycles (green, yellow and red) and continue to do this until you put them back on the charger and the light stays red. What is wrong?
    Answer:   The mic's are not dead, it's just that they are not paired to the base station. See the link below for using and pairing the microphones. Just follow the pairing instructions.
    Download (118.61 KB)
     
    Question:   What is the line output voltage?
    Answer:   The output level is between .75 and 1.2v (0 to +4dBu) – balanced line level.
     
    Question:   Through an AMX or Crestron control system, if there is a user that forgot to unmute or mute their microphone, how do we toggle their button from the AMX? Do we run a separate RS-232 line to the Solo receiver, or do we create a 25-pin jumper cable from the XAP to the Solo receiver and use the XAP to toggle the mute button?
    Answer:   When an AMX or Crestron is used, you must use the 25-pin cable and program the GPIO ports on the XAP to toggle the mute. This has been tested that does work.. The mute control switch has to be changed on the rear of our unit, as well.
     
    Question:   What are the specifications on the earpiece?
    Answer:   The Earpiece is 32 ohm – not sure if there is a max spec, but I’d guess less than .75 W
     
    Question:   What is the pin-out of the mini-phoenix connectors on the Executive Solo Base?
    Answer:   Looking at the rear of the unit, three terminals (from left to right) correspond to Positive, Negative and Ground. (See picture via link below)
    revolabs.starin.biz/files/Revolabs-Connector-.....
     
    Question:   How many BFS systems can operate as stand-alone systems in close proximity?
    Answer:   One
     
    Question:   What is the line of sight range of the Solo System?
    Answer:   The Solo Desktop range is 65'
    The Solo Executive range is 100'
    Note: There is an additional concern with mounting in a closet on a rack shelf. The metal rack can have an effect on how the antennas transmit. So if the base RF is blocked from having a direct view of the area of coverage you could see performance issues. You can also have attenuation issues with the RF penetrating the closet door depending on what it is made of. This can affect range.
     
    Question:   I'm trying to pair up my mics with a Solo Executive 8 channel system but I cannot pair some of the microphones. How do I fix this?
    Answer:   On rare occassion, you may have to reset the system.
    • Power off the system (turn off at the rocker switch)
    • Unplug the AC cord
    • Wait approximately 15 seconds
    • Reconnect AC cord and power on the system
     
    Question:   Can I use a single and dual channel together in the same system or do I need to move up to a 4 channel HD?
    Answer:   Need to move up to a 4 channel. A single and dual channel in the same room will cause a problem.
     
    Question:   What cables will be shipping with the single and dual HD?
    Answer:   A 3.5mm-3.5mm balanced 6' cable for each output. It will also have a 3.5mm-RCA male adapter per output.
     
    Question:   For integration with a VC system, will I get better performance from the single HD rather than the Desktop system?
    Answer:   The HD microphones will sound better with a HD VTC call and there is less possibility of picking up interference on the cable, due to the improved balanced outputs capability.
    In addition, you would only be able to use one desktop mic with a codec the only has one input, where as the HD dual channel can be mixed internally and send both mics through one output
     
    Question:   Can I use multiple Solo Desktops together in the same room?
    Answer:   You can use up to 3x Desktops in the same room as long as the base stations are separated by at least 7"
     
    Question:   When I toggle the mic/line dip switch on the HD Single or Dual unit, the output does not change. Why?
    Answer:   The mic/line switch on the HD Dual requires a power cycle to take effect, toggle it to the setting you want, then power-up the unit.
     
    Question:   What is the pin-out for the HD Single or Dual's balanced miniplug output?
    Answer:  
    XLR Connector 3.5mm Connector
    Pin 2 Tip
    Pin 3 Sleeve
    Pin 1 Shield

     
     
     
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